9. Trouble Shooting¶
9.1. Error #0x0001¶
- References to ACCS related files are missing from EngineeringData.config file. To fix the problem, please run as administrator the file located at:
On Windows:
> %ProgramFiles%\LMAT\ACCS\v2.4_WB21.2\Fix_EngD.bat
If the problem persists, please contact the ANSYS support.
9.2. Error #0x0002¶
- References to ACCS related files are missing from SolverInventory.xml file. To fix the problem, please run as administrator the file located at:
On Windows:
> %ProgramFiles%\LMAT\ACCS\v2.4_WB21.2\Fix_SolInv.bat
If the problem persists, please contact the ANSYS support.
9.3. Error #0x0003¶
- The extension is not loaded automatically anymore. To fix the problem, please run as administrator the file located at:
On Windows:
> %ProgramFiles%\LMAT\ACCS\v2.4_WB21.2\Fix_ACT.bat
If the problem persists, please contact the ANSYS support.
9.4. Licensing error for HPC¶
- When solving using the distributed solver, it is saying that not enough licenses are available. Clean the following folders from the user account having the issue:
%TEMP%
%WINDIR%\Temp
- And rename/delete the following folders from the user account having the issue:
%APPDATA%\Ansys
If the problem persists, please contact the ANSYS support.